If a customer has placed their order they cannot change it without an employee’s assistance. The user may call the course to add additional items to the order or simply wait for the order to arrive and then can request additional product at that point. In either instance, the user’s password is prompted before the order can […]

If the customer calls in and cancels their order, or they decide (when the staff person arrives with the order) that they wish to cancel some or all of that order, they can. If only canceling some of the order is needed,  nothing more than the employee making a change to the order from the […]

Disputes are handled first by the course to determine if the customer was dissatisfied with the product or service in some way. If a resolution cannot be reached the course should contact Airstryk for further assistance. Disputes typically are an issue between the customer and the course and it is our objective to simply facilitate the […]